Privacy matters but it can be confusing. This page explains our approach to privacy on all our Elite Strategic Training websites and applications and how it affects you.
- We collect anonymous statistics about your visit to our website, like which of our pages you viewed.
- If you create an account on our website, we take great care to keep your information safe and we’ll never share it with others without your express permission.
- We never share your data with 3rd parties except to help us deliver our own services.
These are just the key points. If you need detail, keep reading.
Measuring our website visitors
We measure visitors to our websites using Google Analytics. This service records what pages you view within our site, how you arrived at our site and some basic information about your computer.
We anonymize the data in Google Analytics – so we don’t know who you are; just that somebody visited our site.
The information we collect helps us understand what parts of our sites are doing well, how people arrive at our site and so on. Like most websites, we use this information to make our website better.
Our website includes videos hosted by vzaar. They record anonymous, aggregated statistics that help us optimize our video content (e.g. at which points in the video are people most likely to stop watching).
If you create an account
When you create an account to enroll in our courses – paid or otherwise – we will record specific personal information about you, such as your name and email address.
We will also collect and store information about your use of the system to improve it. For example, we keep a log of what features are being used at any time.
While taking a course, we will track grade history, assessments, and other data directly related to the course.
When a course has completed, all of your actions related to the course is removed from the system within 12 months. Your account will remain with previous enrollment information. If you would like us to remove your account from our system after a class is over, please contact us. Please note, if you have your account removed from the system you may not be eligible for future course promotions or discounts.
All support communications are done via email. These email may contain your email address, name, and username.
We may send you email notifications regarding current or past courses/classes (such list promotional announcements) or which you have specifically requested (such as newsletters or notifications). You have the ability to modifying these settings by contacting us.
We will never provide your personal information or email address to any third parties except where they are specifically employed to help deliver our own services, as detailed above.
Paying for our services
We use Stripe and PayPal to bill for all our courses. When paying, Elite Strategic Training themselves do not ever have any access to your credit card details. We share information with our payment providers only to the extent necessary for the purposes of processing payments you make via our website.
Elite Strategic take many precautions to prevent the loss, misuse or alteration of your personal information. These precautions include:
- Use of SSL encryption for sensitive data
- Hardware stored in secured data centers behind firewalls
- All access to information restricted by password and/or secure key
- Restrictions to what information can be accessed via any location
Whilst we take great care to ensure any confidential information remains protected we cannot guarantee the security of data sent over the Internet.
Of course, you are responsible for keeping your password and user details confidential. Nobody at Elite Strategic Training will ever ask you for your password, so please don’t trust anybody asking you for it.
Updates to this policy